Report Power Outage

Report Power Outage

If your electricity is out:

  • Check your fuses or circuit breakers.

  • Check to see if your neighbor's power is off.

» To report problems with your electricity or water/sewer by phone

Call the City's 24-Hour Utility Assistance at 405.372.3292. 

During a major outage, callers may receive a busy signal or a message from the telephone system stating the call cannot be completed. Be assured during a major event we are aware of the outage and are working diligently and safely to restore your electric service.

» To report problems with your power outage online

Go to the Power Outage Online Mapping system, which allows you to report and check the status of your outage.

The City uses the data entered with each report to help staff more precisely identify the source and scope of each outage.

Users are asked to provide the following information:

  • Name

  • Utility Account Number and/or Phone Number

  • Additional Comments (Optional)

  • Request a Call Back (Optional; however, you must enter the utility account number to get a call back when your power returns.)

  • Entering an account number is not required, but is preferred. When entering an account number, type it out as listed on your utility bill, including all digits and dashes. 

  • The City encourages you to use the phone number associated with your account number to help our crews better serve you. 

 NOTE: Unsure which of your phone numbers are linked to your account? Call Utility and Billing Services during regular business hours or complete the Link My Phone Number to My Utility Account form.

» Learn more about the Power Outage Online Mapping System

Content last reviewed 11.09.2020