(STILLWATER, OKLAHOMA / Feb. 22, 2017) – The City of Stillwater reminds utility customers that Customer Service will not contact them via phone to collect utility payments.
Over the past few weeks, individuals have received phone calls from people claiming to represent the City asking them to wire payments for their bills.
These calls are a phone scam targeting utility customers to get their credit card or bank account information.
Should you receive this type of call, hang up and report the call to the Stillwater Police Department at 405.372.4171.
Customers who pay their bills online should always access the payment system through the link at http://stillwater.org/. There is no fee to pay bills online or via any option the City offers.
Customers initiate all utility bill payments. The City does not contact customers to pay their bill after it is delivered via mail or email.
Call Customer Service at 405.742.8245 or email CustomerService@stillwater.org for any questions concerning your utility bill and account.
More information about Customer Service, including ways to pay your utility bill, is at http://stillwater.org/page/home/government/departments-divisions/customer-service.
For media inquiries, contact the Office of Marketing and Public Relations at 405.742.8219 or email firstname.lastname@example.org.